We Serve with the Best Quality and Service
Delivering Quality Electronic Services and Packaging Solutions
Our Services
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Product Testing and Screening
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Refurbishment
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Software/Firmware Updates
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Process/Building Layout Designing
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Call Center Operation
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Inventory Control
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Staff Management
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Quality Control
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Reverse Logistics/Special Projects
Sang Moon | CEO
Leading the great team of RSI is an honor and privilege. Our daily goal is to provide customers with the absolute best service offered in the industry today.
We know there are many reverse logistics and service companies, but to be a leader takes dedication, commitment, and focus on you, the customer’s needs.
Our constant approach to developing cost-saving practices and benchmarking great ideas ensures that we provide you with positive results reflected in your bottom line. Thank you for visiting RSI. We look forward to the opportunity to be your “right arm” and assist you in your future success.
Leadership
Ryan Vaden
Chief Accounting
& HR Officer
Sangyoon Moon
Chief Operating Officer
Alex Kim
Head of DDC Operation
Key Management
JS Ko
Head of Quality Engineering
& Tech Support
Valerie Burke
Head of CSR & HR
& Billing
Brent Allen
Head of Maintenance
& Safety
Jason Choi
Head of Business Control
Chris Kang
Head of Production Process & KPI Control
Gisu Jung
Head of Production Dept.
Hyungeun Jung
Head of PPM Dept.
Sungjun Yoon
Head of Prod. Planning
Phillip Yoon
Head of UB Process
Jaehyun Kim
Head of RB & CRN Operation
Paul Moon
Head of Parts
& Inventory
Elias Prado
Head of Parts Dept.
Danny Ham
Head of RB Operation
Core Values
Efficiency
Never setting for good enough
Service
Wow everyone, every time
Team
Together in purpose
Respect
Given freely when earned
Change
Be an agent of change
Perseverance
The driving force behind all great accomplishment
Honesty
The foundation of great character
Packaging Milestone
2007
Started Samsung Electronics America Cell Phone Packaging Operation
2008
Achieved 1 Million Cell Phone Packaging/Month
2009
Achieved 2 Million Cell Phone Packaging/Month
2010
Achieved 3 Million Cell Phone Packaging/Month
Started Samsung Electronics America Accessory Packaging
2011
Achieved Total 100 Million Packaging
2014
Started Special Project Operation
Achieved Total 200 Million Packaging
2017
Achieved Total 300 Million Packaging
2018
Started Electronic Devices Reverse Logistics Operation
Awards
Samsung World Best Vendor
Samsung Electronics America
2017
Best Partner Award
Samsung Electronics America
2005
Outstanding Achievement Award
Samsung Electronics America
2017
MID First Place Winner
Samsung Electronics America
2011
Packaging Milestone
1 Million Award
Samsung Electronics America
2008
Packaging Milestone
2 Million Award
Samsung Electronics America
2009
Packaging Milestone
3 Million Award
Samsung Electronics America
2010
Packaging Milestone
100 Million Award
Samsung Electronics America
2012
3PL Appreciation Award
Samsung Electronics America
2013
Packaging Milestone
200 Million Award
Samsung Electronics America
2014
Packaging Milestone
300 Million Award
Samsung Electronics America
2017
Locations
HQ, Irving Facility
2800 Market St Irving, TX 75062
Contact: 972-627-7136
Coppell Packaging & RB Operation Facility
240 Dividend Rd. Coppell, TX 75019
Contact: 469-322-6024
About Us
Services
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